New Haven, Conn., Code of Ordinances ch. 17, art. XIV § 17-74
License required
Operative Text
(a) Upon adoption of this article, it shall be unlawful for owner(s) of certain residential rental property located within New Haven to operate/rent such property without obtaining a residential rental property license. Only the following residential rental property classifications shall be exempt from this article's provisions pertaining to licensing: (1) Owner-occupied dwellings containing two (2) or fewer residential rental units; (2) Non-owner occupied dwellings containing only one (1) residential rental unit existing on a parcel that has two (2) or fewer total dwelling unit (single-family rentals or ADUs); and (3) Dwellings owned and operated by the Housing Authority of New Haven, motels, hotels, rooming houses, condominiums, or temporary housing as defined in this article. (4) Properties in which all units are Section 8 units whose vouchers are administered by the Housing Authority of New Haven and/or Elm City Communities and are within residential rental property located in New Haven. (5) Dormitories as defined in the associated ordinances relating to these regulations. (b) Renting/operating residential rental property without a license to do so constitutes a violation of this article and is subject to the penalties set forth in section 17-84 herein. (c) Upon the enactment of related ordinances as found in chapter 17 , article XIII of the City's Code of Ordinances, all property owners of the above described residential rental property classifications are required to obtain a residential rental license in order to operate/rent such property. Application materials can be obtained online or at the office of the Livable City Initiative. If the property is exempt from the requirements of this article, the property owner shall submit evidence as to the appropriate exemption to the City's Livable City Initiative. (d) In order to obtain a residential rental property license, the property owner or their agent shall submit an application containing the following information concerning each residential rental property that they own in New Haven: (1) The full legal name telephone number(s), and email address for each owner of record, as well as the name, telephone number, and email address of the property management company authorized to act on behalf of the owner or owner entity, as applicable. The owner must provide the name of a natural person on the application. If the owner is a legal entity and not a natural person, the owner must provide the name, telephone number and email address of a natural person who owns, controls, or exercises effective control over that legal entity, such as a manager, partner, owner, member, trustee, or other representative of that legal entity, as provided by the following: a. In the case where the owner or operator is a corporation, partnership, limited liability company or other legal entity the name, telephone number and email address of a natural person who is a managing partner, general partner, or managing member shall be provided. b. In the case of a trust, the name, telephone number and email address of natural person who is a trustee. c. In the case of an estate, the name, telephone number and email address of a natural person who is the executor, administrator, conservator, or other fiduciary responsible for the estate. (2) The address of the rental property which the owner is seeking to license, the total number of buildings on the property and the total number of residential dwelling units; (3) Whether the owner resides in the residential rental property; (4) The number of Section 8 rental units administered by the Housing Authority of New Haven and/or Elm City Communities in the residential rental property, if any; (5) A signed agreement to accept delivery of all notices, including, but not limited to, notices of violations, citations, inspection results, or expiration of rental licenses by either: (a) the email address listed on their application, or (b) the last-known address on file with the tax collector for the City of New Haven. (e) The property owner or their agent shall certify to the accuracy of the information that they provide in the residential rental property license application. Failure to provide accurate or complete information constitutes a violation of this ordinance and is subject to the penalties set forth in section 17-84 . (f) The residential rental property owner or their agent shall submit the completed residential rental application to the City of New Haven, in person, by mail, or by electronic means. Electronic submissions may be submitted through process as may be established by the Livable City Initiative. (g) The residential rental property owner or their agent shall provide written notice to the Livable City Initiative of any change concerning the information contained in the residential rental property application within thirty (30) days of such change. (h) Within twenty (20) days of receipt of a complete application and of the license fee required by section 17-74 , the City shall send the owner a notice containing a temporary license number confirming receipt of the completed application and advising the Owner of the next available inspection date. This notice shall be conclusive evidence that the landlord is in compliance with this article until the City completes such inspection and issues the license pursuant to subsection 17-77 (h); or the City issues a notice of violation under any other subsection of this article. (i) It shall be retaliatory action for a landlord to refuse to renew the lease or other rental agreement of any tenant, to bring an action or proceeding against the tenant to recover possession of the dwelling unit, to demand an increase in rent from the tenant, to decrease the services to which the tenant has previously been entitled or to verbally, physically or sexually harass a tenant because a tenant has filed a complaint under this article ( chapter 17 article XIV), with the Fair Rent Commission ( chapter 12 3/4), anti-blight ( chapter 9 subsection 9-51 ), or housing code (title V). Any landlord who retaliates against a resident under such circumstances shall be subject to having their rental license revoked and the attendant citation. There shall be a rebuttable presumption of retaliation for any adverse action taken against a tenant within six (6) months after making a complaint. A landlord may disprove this presumption by showing evidence of specific actions consistent with Conn. Gen. Statutes Section 47a-20.
New Haven Code of Ordinances ch. 17, art. XIV § 17-74 requires most residential rental property owners in New Haven to obtain a license before renting or operating their properties. Several categories are exempt, including small owner-occupied properties, certain single-family rentals, Housing Authority-operated dwellings, and fully Section 8-voucher properties administered by the Housing Authority or Elm City Communities. Landlords who retaliate against tenants for filing complaints face license revocation and a rebuttable presumption of retaliation applies to adverse actions taken within six months of a complaint.
Plain English — not legal advice.
Under § 17-74, compliant operators obtain a residential rental property license through the Livable City Initiative before renting any non-exempt unit, submitting accurate application details including a natural person's contact information for any legal entity owner. They notify the Livable City Initiative of any application changes within 30 days and accept delivery of notices via the email or tax-collector address on file. Operators also avoid any adverse action against tenants who have filed housing-related complaints, as retaliation can result in license revocation.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Section 17-74 protects tenants who file complaints under this article or related housing codes from retaliation such as lease non-renewal, eviction proceedings, rent increases, or service reductions. If a landlord takes such adverse action within six months of a complaint, the law presumes retaliation, placing the burden on the landlord to disprove it. Tenants can report concerns to the Livable City Initiative or consult a tenant-rights organization to understand available enforcement paths, including complaints to the Fair Rent Commission under chapter 12 3/4.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 11, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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