New Haven, Conn., Code of Ordinances ch. 12¾ § 12¾-4

Powers of commission

In Force
Verified 11/11/2026 · Next check 12/11/2026
New HavenRent Regulation

Operative Text

New Haven, Conn., Code of Ordinances ch. 12¾ § 12¾-4
The commission shall have the following powers: (1)
To make studies and investigations into rentals charged for housing accommodations within the City of New Haven as it deems appropriate to carry out its responsibilities hereunder.
(2) To receive complaints, inquiries, and other communications concerning alleged excessive rental charges in housing accommodations within said city.
(3) To conduct hearings, either on its own motion or on complaints or requests for investigation submitted to it by any interested person.
(4) To administer oaths.
(5) To subpoena witnesses and compel their attendance at said hearings and to compel production of any books and documents relating to any matter under investigation or question.
(6) To determine, after a hearing, whether the rent for any housing accommodation is so excessive based on the standards and criteria of this chapter, as to be harsh and unconscionable.
(7) To order a reduction of any excessive rent to an amount the commission considers fair and equitable, retroactive to the date of filing of the complaint. Such order shall be effective for one (1) year from its date, except as provided under subsection (9) of this section, or if the commission shall, pursuant to a subsequent petition by the landlord or the tenant order that the rent be changed.
(8) To determine, after a hearing, whether a housing accommodation fails to comply with state statutes, municipal ordinances, municipal landlord licensing requirements, and other regulations relating to health and safety.
(9) To order the suspension of further payment of rent by the tenant to the landlord and order the deposit of said rent in an escrow account to be administered by the commission, as hereinafter described, until such time as the landlord makes necessary changes, repairs, alterations, or installations so as to bring the housing accommodation into compliance with state statutes, municipal ordinances, municipal landlord licensing requirements, or other regulations relating to health and safety, if the commission finds that the housing accommodation in question fails to comply with said statutes, ordinances, or regulations.
(10) To refer, in those instances which it deems appropriate, those housing accommodations which fail to comply with state statutes, municipal ordinances, and landlord licensing requirements, or other regulations relating to health and safety to the appropriate enforcement agency or office of the state or local government.
(11) To do all things how or hereinafter authorized by Public Act 274 of the 1969 General Assembly or Public Act 83-425 as the same now read(s) or may be amended from time to time.
(12) To adopt rules and regulations for the carrying on of its functions, including rules and regulations for the conduct of its hearings.
(13) To continue, review, modify, terminate, or suspend all its orders and decisions.
(14) To attempt, through the process of informal conciliation and negotiation between a complaining tenant and a landlord, to arrive at a rental agreement which is mutually acceptable to said tenant and landlord before initiating the formal hearing process.
(15) To deposit into the escrow account rent paid to the commission by tenants whose landlord has refused to accept the rent after a tenant has filed a complaint or claim of retaliation. Said rent shall be withdrawn from the escrow account and paid to the landlord upon written request from the landlord.
Source: Legislative text reproduced verbatim
Plain English

New Haven Code of Ordinances ch. 12¾ § 12¾-4 establishes the powers of the city's rent commission, giving it broad authority to investigate rental charges, hold hearings, subpoena witnesses, and issue binding orders. The commission can reduce rents it finds excessive, retroactive to the date a complaint was filed, and can order rent payments suspended and placed into escrow when a housing unit fails to meet health and safety standards. It may also attempt informal conciliation between tenants and landlords before formal proceedings begin, and can refer noncompliant properties to other government enforcement agencies.

Written by anthropic/claude-sonnet-4.6 · Reviewed on November 11, 2026

Plain English — not legal advice.

For Property Managers

Under ch. 12¾ § 12¾-4, the commission holds significant investigative and adjudicative authority that property owners operating in New Haven should understand. Compliant operators generally maintain housing accommodations in conformance with state statutes, municipal ordinances, and landlord licensing requirements, since the commission can order rent into escrow until deficiencies are corrected. Landlords who receive a subpoena or notice of hearing from the commission are generally expected to respond and produce requested records, and those who refuse tenant rent payments after a complaint is filed should be aware that such funds may be deposited into a commission-administered escrow account under this section.

General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.

For Tenants

Ch. 12¾ § 12¾-4 gives New Haven tenants several formal avenues when they believe their rent is excessive or their unit fails to meet health and safety standards. Tenants can submit complaints or requests for investigation to the commission, which has the power to order rent reductions retroactive to the filing date and, in serious cases, to suspend rent payments into an escrow account until a landlord brings the unit into compliance. Tenants who want to understand how these processes work in practice may consider reaching out to a local tenant-rights organization or consulting the commission directly about its rules and procedures under this chapter.

General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.

Generated November 11, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.

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