Bristol, Conn., Code of Ordinances ch. 12, art. XII § 12-185

Rent reduction order and repairs

In Force
Verified 11/11/2026 · Next check 12/11/2026
BristolRent Regulation

Operative Text

Bristol, Conn., Code of Ordinances ch. 12, art. XII § 12-185
(a) The commission shall render its decision at the same meeting at which the hearing on the complaint is completed or within thirty (30) days following such date, unless impracticable. In accordance with the state Freedom of Information Act, both the hearing itself and the deliberation by the commission shall be open to observation by the public. Until a decision on the complaint is made by the commission, the tenant's liability shall be for the amount of the last rent prior to the increase complained of or, if there is no such increase, the last agreed-upon rent.
(b) Decisions are effective when issued in writing and sent to the landlord and tenant by first class mail, certified mail, certified mail with return receipt, or electronic mail.
(c) If the commission determines after a hearing that the rental charge or proposed increase in the rental charge for any housing accommodation is so excessive, based on the standards and criteria set forth in section 12-183 , as to be harsh and unconscionable, it may order that the rent be limited to such an amount as it determines to be fair and equitable, effective the month in which the tenant filed the complaint. A commission's orders may include, but are not limited to, a reduction in a rental charge or proposed rent increase; a delay in an increased rental charge until specified conditions, such as compliance with municipal code enforcement orders, have been satisfied; or a phase-in of an increase in a rental charge, not to exceed a fair and equitable rent, in stages over a period of time. Commission orders shall be effective for at least one (1) year from the date of issuance, unless the commission otherwise orders.
(d) If the commission determines after a hearing that a housing accommodation fails to comply with any municipal ordinance or state statute or regulation relating to health and safety, the commission may order the suspension or reduction of further payment of rent by the tenant until such time as the landlord makes the necessary changes, repairs or installations to bring the housing accommodation into compliance with such laws, statutes, or regulations. If the commission's order constitutes a complete suspension of all rent, the rent during such period shall be paid to the commission to be held in escrow subject to such ordinances or provisions as may be adopted by the City of Bristol. Upon the landlord's full compliance with such ordinance, statute or regulation for which payments were made into such escrow, the commission shall determine after hearing such distribution of the escrowed funds as it deems appropriate.
(e) During the pendency of a complaint, the commission may have a tenant pay all or part of any proposed increase in rent charge to the commission to be placed in an escrow. The amounts collected will be refunded to the tenant if the tenant prevails on the complaint or will be forwarded to the landlord if the complaint is dismissed.
Source: Legislative text reproduced verbatim
Plain English

Bristol Code of Ordinances ch. 12, art. XII § 12-185 establishes the process by which Bristol's rent commission issues decisions on rent complaints and the remedies it may impose. The commission can cap rent at a fair and equitable amount, delay or phase in increases, or suspend rent payments entirely if a housing unit fails health and safety standards. When rent is fully suspended, tenant payments are held in escrow by the commission until the landlord achieves compliance, at which point the commission determines how those funds are distributed. Decisions take effect when issued in writing and delivered to both parties, and commission orders generally remain in force for at least one year.

Written by anthropic/claude-sonnet-4.6 · Reviewed on November 11, 2026

Plain English — not legal advice.

For Property Managers

Under Bristol Code of Ordinances ch. 12, art. XII § 12-185, compliant operators typically ensure their rental units meet all applicable municipal ordinances and state health and safety statutes, since documented violations can trigger a commission order suspending or reducing rent collection. Operators should be aware that a commission order may roll back a proposed increase to the prior rent level, retroactive to the month the tenant filed the complaint, and that such orders remain binding for at least one year. Maintaining records of code compliance and responding promptly to any commission notices are practices generally associated with operators who navigate this process effectively.

General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.

For Tenants

Bristol Code of Ordinances ch. 12, art. XII § 12-185 gives tenants the ability to file a complaint with the Bristol rent commission if they believe a rent increase is excessive or if their unit fails to meet health and safety standards. While a complaint is pending, a tenant's rent liability is generally held at the last agreed-upon amount before the disputed increase, and any portion of a proposed increase may be placed in escrow by the commission. Tenants who believe this provision applies to their situation may consider contacting the Bristol rent commission directly or reaching out to a local tenant-rights organization to understand the complaint and hearing process.

General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.

Generated November 11, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.

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